The Center
for Public Sector AI

CPSAI is a nonpartisan, non-profit organization that aligns government leaders and partners to minimize the potential risks associated with Al while maximizing the transformative opportunities it presents. Our mission is to equip government leaders with the tools, knowledge, and expertise they need to make thoughtful decisions about where and how to deploy AI and other emerging technologies to address their most pressing service delivery challenges.

100,000

Estimated social worker shortage in America

10%

Projected increase in US population by 2030

83%

Government leaders who believe technology will become more important in supporting the human services workforce.

Our Purpose

CPSAI firmly believes that, if managed carefully and prudently, emerging technology like generative AI can significantly improve government agencies' ability to serve the public.

The nation's Health and Human Services leaders are facing big challenges, from increasing need in their communities to aging technology systems and structural workforce shortages. At the same time, they are being asked to make decisions about how and when to leverage tools like genAI to address these challenges without the resources and expertise they need to do so effectively. Even as some states have taken early steps to bring AI thought leadership onto their teams, they are still facing significant internal technical capacity gaps that will take time and support to fill.

The Center for Public Sector AI brings public and private sector experts together to address these critical gaps in the short term and build government capacity in the long term. In partnership with government leaders, we are working to ensure that the adoption of emerging technology in the public sector is thoughtful, effective, and ultimately transformative for the communities it serves.

Educating Leaders

CPSAI equips government leaders with the knowledge, tools, and resources they need to make informed decisions about how to responsibly deploy AI and other emerging technologies in the benefits delivery space.

Mitigating Potential Harms

CPSAI brings program, tech, and data experts together to develop an evolving set of operational guardrails, procurement standards, and use case guidelines that states can use to evaluate AI projects for their alignment with public service values and potential unintended consequences.

Building State Capacity

CPSAI's Project Clearinghouse serves as a hub for AI projects intended for the public sector, where they can be evaluated and elevated by technical experts, government leaders, and other stakeholders.

True North Principles for the Center for Public Sector Al

Grace

This technology and CPSAI will evolve over time, alongside the leaders' understanding of the opportunities and risks.

Collaboration

Cross-state and cross-sector collaboration are critical to driving the exploration and shared learnings necessary for the responsible adoption of AI and other emerging technologies.

Prudence

Caution & patience are necessary when experimenting with technologies that leverage sensitive data and impact people's ability to access & receive government services.

Optimism

Breaking down silos and creating shared frameworks for decision-making will make it possible for the government to maximize the positive impact of these technologies while mitigating harm.

Human-Centeredness

The most effective way to explore AI is to center the pain points and priorities of the humans who use and access these systems.

Proactivity

Recognizing that significant uncertainty exists concerning AI's potential disruption risk, CPSAI helps mitigate that uncertainty by elevating and empowering the workforce and proactively navigating concerns and opportunities through partnerships and collaborative efforts.

Meet Our Team