Transforming Public Services: New Jersey’s AI Initiative for State Employees

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New Jersey has launched a training course and AI Assistant to teach state employees responsible AI use. The program covers best practices, risk management, and bias avoidance. The secure, state-hosted NJ AI Assistant lets employees test AI applications safely. Gov. Phil Murphy’s executive order also established the New Jersey AI Task Force and AI governance policies. This initiative is part of a broader strategy to boost government efficiency with AI, similar to efforts in California and Illinois.

The training helps staff simplify complex topics and summarize documents. The NJ AI Assistant has improved response times and call resolutions in the Division of Taxation. Developed with input from industry experts, state workers, and federal officials, this initiative highlights a collaborative approach. Gov. Murphy underscores the initiative’s potential to empower public servants and improve service delivery for New Jersey residents.

Why Read This Article?

Innovative Training Approach: Learn about a practical example of AI training and its implementation in the public sector.

Collaboration and Input: See the collaborative development process involving industry leaders, state employees, and federal officials.

Real-World Benefits: Gain insights into the tangible improvements in public service efficiency and response times through AI.